For more information email Anouk on info@novadiamondsjewelry.com
Ethical & Sustainable
Featured Collections
Ordering
Have you spotted a piece of jewelry on this site that you love and want to order it? Simply email me directly at anouk@novadiamondsjewelry.com and I’ll be happy to provide you with the details on how to proceed further.
Payment
We require payment in full before production can begin and before jewelry can be shipped.
- Accepted forms of payment: PayPal and bank transfers.
- We do not accept personal checks.
Canceling an Order
If you need to cancel your open order, please get in touch with us as soon as possible. Email anouk@novadiamondsjewelry.com.
- Cancellation requests must be requested within 24 hours of order placement. We begin the sizing and polishing process as soon as your order is placed, so any cancellation requests after 24 hours will be considered a return and all return policies will apply.
- We will refund you in full for your canceled order, minus any bank or payment charges incurred in the process, however deposits and partial payments are non-refundable.
You can read our Payment Terms & Conditions here.
